“ Dustin-james in service was amazing ”

“ The service department help get my sunroof replaced quickly which was fantastic because of the weather we are having in January. ”

“ I highly recommend this dealership. The entire staff were super friendly right from the first time I called them. Before I purchased a vehicle Alfred made sure all of the details of the truck were given before I came and he answered any questions I had. He made me a great personalized video of the truck and he even took the extra step of putting it on a hoist to take a video of the undercarriage. The moment I got there I was greeted by Alfred and he walked me through the truck, I test drove it and then we talked to the sales manager Chad. He was very kind and reasonable when it came to talking about the vehicle. Overall I give them 5 stars because of the guys that helped me out, Alfred and Chad were very professional and wanted to help me out every way that they could. I was very impressed with the service and would definitely recommend this dealership to anyone. ”

“ Good shopping mall ”

“ Fantastic dealership! The team who helped us find our perfect vehicle was amazing! Rob is a caring and intelligent salesman, Ryan and his partner Marc in finance are amazing gentlemen whose prowess at their job is surpassed only by their compassion and care for their customers. My thanks also to their manager Chad, also an amazing guy! ”

“ Great service. Friendly staff ”

“ I had been looking for a used Town & Country mini van. A good friend of mine suggested that I check out Londonderry Dodge Chrysler before making any final decision . On their website was a used T&C that interested me. I went to the dealership and was introduced to sales associate Garfield. After test driving the van I found a couple of items that concerned me. Garfield introduced me to the his Sales Manager Pete who indicated that he would have the shop check my concerns with the van and do any software updates as needed. The next day Pete contacted me and indicated that needed software update was completed. I went back to the dealership and confirmed that problem had been solved. Being as lived on the south side Pete suggested I take the van overnight for my spouse to see and drive. The next day I returned the van and Pete made me an offer I could not refuse. I was then introduced to Mike in the Finance Office who went over all aspects of the purchase and the extended warranty plan that was still available through Chrysler at a very reasonable price. The deal was struct and I returned the following day to finish signing the agreement, make the final payment and pick up the van. Garfield was not working so Lyle (Senior Sales Associate) went through the vehicle from top to bottom making sure I was comfortable with all the features of the vehicle right down to changing a flat tire. As a Grand Caravan owner Lyle’s knowledge was extensive and very helpful. My experience looking at used vehicles at other dealerships had not been pleasant ones. The team at Londonderry Dodge Chrysler (Garfield, Pete, Mike and Lyle) did and excellent job getting me a great deal and making sure this was the right vehicle for me. Before leaving I was introduced to the Service Manager and several members of his team. The van was originally purchased at Londonderry Dodge Chrysler new and all the services had been done by them. They hoped I would continue having my van’s serviced by them. The purchasing experience was so good that I can only assume having the van serviced by them would be the same. P.S. Lyle called me two days later to make sure everything was going ok and if I had any questions. That is Customer Service! ”

“ After much looking, test driving of different makes of SUVs, from Porsche, Lexus and Audi to Honda and Toyota she settled on the V8 Grand Cherokee Summit with very specific colors for the interior and exterior. If Crosstown would have had one in stock we would have bought it there. Looking at the Jeep site inventory on line, we found the exact model and color combination in stock at Londonderry Chrysler, and a couple of other dealers just outside Edmonton. Londonderry is far more convenient but after reading so many negative reviews on Dealer Rater and Google about this dealership, plus having left them in 2011 after dealing there for decades, I wasn’t too hopeful that buying there would work out. I sent them an email asking for an all in quote. Got a very quick response from Alex and Justin, Londonderry’s Internet sales managers. Got the other three quotes back shortly after theirs. Londonderry wasn’t quite the cheapest for the exact same model and options but for the difference we decided to go see them rather than use one of the nearby, but out of town Chrysler dealers. Salesman assigned to take us on the test drive was Ben. Nice young guy, friendly, helpful, knew his product pretty good and was good about looking up the info on anything he didn’t know right off the top of his head. They were good about sticking to the email quote they sent me, even shaved a couple of hundred off. They didn’t try to play any stupid Dealer games with us, and I very much appreciate that. Since it was a cash deal there weren’t many complications so it only took about ten minutes in the finance office. One point, the Chrysler Extended Bumper to Bumper no deductible warranty was very high priced. Since you can buy this through any dealership, not just the one you buy the vehicle from, we shopped that around at a couple of other dealers and managed to find a price over a grand lower than the $4,988 we were quoted. In addition, we found out there is a 7/115,000 Klm version with identical coverage for $2995 including GST so $2,000 less than the 7/160,000 Klm. Also found out from information received from the other dealers that you have 12 months/20,000 Klms from the date you get the vehicle to purchase the Extended Warranty with no surcharges and 3 years/60,000 with additional charges. The 7/115 option and the 12/20 to purchase would have been useful information for the Londonderry finance office to have provided up front. My family and I have been buying vehicles and having them serviced at Londonderry since about 1975. There was a period in 2010/11 when the whole atmosphere of the place changed, and not for the better. We moved all of our business to Crosstown in 2011. Don’t know what went wrong during that period but we are very happy to see them back on the good track they used to always have. All in, I think Londonderry did a great job and would recommend checking them out if you are looking for a new vehicle. ”

“ Great place to buy a vehicle! wonderful staff, RJ the salesman was very personable and Friendly, pretty sure he even came in on his day off to be there when I picked the vehicle up and went for a drive with me to make sure everything was perfect. Mike helped me through all the payment and financial side and was very professional answered all the silly questions I had happily especially since It was my first time buying a vehicle from a dealer ship and was a great decision going through them. they answered all my questions were not pushy and also assisted me in getting the truck back to British Columbia, highly recommend ”

“ I have had nothing but good experiences dealing with Londonderry Dodge. Good service, competent friendly staff, and a great customer lounge to use while waiting for service jobs. ”

“ The service was excellent and people friendly ”

“ We dealt with Fred Brown, who turned out to be very professional. It was a good experience overall. We will recommend them to friends and family. ”

“ Mike in sales very knowledgeable Kurt fast and helpful with no bull Babak quick and helpful ”

“ Very friendly. Great service. :) ”

“ Big help with a awesome understanding crew behind it 💪 push to get the job done and get you into a new vehicle that you want! ”

“ Just bought my 2nd dodge ram truck from Ken, great experience again. Also had great service from Rosslyn in finance. Highly recommend too go see Ken Vaters @ londonderry dodge for your next new or used vehicle. thanks again for everything guys. Love my truck !!! ”

“ Service was good price is cheaper. 👍👍👍 Service Advisor was a bit cranky and not smiling. ”

“ I would like to thank Justin and Mike. They are professional, polite, warm, and considerate. We first went to Derrick Dodge, where we were treated rudely and disrespectfully. After meeting Justin and Mike, we finally see what a good service looks like. They found us a perfect car with unexpected good price. Their patient and detailed advice helped us a lot. Strongly recommend Londonderry Dodge if you are looking for your next car. ”

“ Londonderry Dodge has been around for a long time and they have the customer sales and finance experience mastered! Thanks Lorne, Marc and the rest of the team for making my vehicle purchase a pleasure! ”

“ Great staff ”